Welcome to PURTY BODY. By purchasing from our website, you agree to the following terms:
1. WHO WE ARE
We’re PURTY BODY, proudly based in Australia. You can reach us at help@purtybody.com.au.
2. ORDERS & PAYMENT
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Orders are placed via our website by adding products to your cart and clicking “Pay Now.”
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A contract is formed when we confirm your order by email.
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Prices are listed in AUD, inclusive of GST (unless otherwise noted).
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We reserve the right to refuse or cancel orders at our discretion (including if products are out of stock or pricing errors occur).
3. DELIVERY
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Delivery costs are shown at checkout.
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We aim to ship orders quickly, but sometimes delays are beyond our control.
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Once delivered, the products are your responsibility.
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By ordering, you consent to us leaving your parcel at your provided address if you’re not home.
4. PRODUCT INFO
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Product colours and packaging may differ slightly from website images.
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You must provide accurate sizing and order details to ensure a smooth delivery.
5. RETURNS & GUARANTEES
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If you receive a faulty, incorrect, or delayed item, contact us at help@purtybody.com.au.
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For hygiene reasons, we do not accept returns of opened underwear unless they are faulty.
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We accept exchanges for unopened pairs and made within 14 days of receiving your order.
6. REFUNDS
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Refunds (if approved) will be processed via your original payment method.
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We may deduct costs if items are damaged or used.
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You’re responsible for return postage unless the item was faulty or misdescribed.
7. YOUR INFO
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We’ll handle your personal information according to our Privacy Policy.
8. LEGAL STUFF
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These terms are governed by Victorian law.
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We are not liable for business losses.
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Nothing here limits your rights under Australian Consumer Law.